| Frequently
Asked Questions |
| |
| 1.
Why are most titles shown with both Canadian & US prices? |
We sell books worldwide. If you are in Canada, you will
be charged in Canadian dollars. If you are in another country, you will
be charged in US dollars. The billing system selects the appropriate
currency based on your billing information.
Back to Top
|
| 2.
Do you charge tax on orders? |
We charge 7% GST (Canadian Goods and Services Tax) on Canadian orders.
There is no tax on orders from other countries.
Back to Top
|
| 3.
Do you accept any other payments except Visa, MasterCard & Amex? |
Yes, we also accept personal checks & money orders. We will mail
the books to you after we receive your payment. Please attach the order
confirmation number with your payment.
Back to Top
|
| 4. How will you ship my order? |
It will be shipped by surface mail. Unfortunately, in the case of overseas orders using this shipping method, orders cannot be traced by the Canadian postal authorities.
Back to Top
|
| 5.
Can I cancel the order which I placed online? |
Yes; we will make every effort to cancel
your order upon receipt of notification from you. However, cancellation
is not possible if the order is already in transit to you. You can cancel
by e-mail, phone or fax.
Back
to Top
|
| 6.
Do you have a "Returns Policy?" |
Sorry, all sales are final. We will, of course, accept
a return for full credit if we have supplied you with the wrong book
or incorrect quantity.
Back
to Top
|
| 7.
Are all orders filled by Pippin Publishing? |
No. Some orders will be mailed from Pippin, some from
University of Toronto Press, and some from our overseas distributors.
For complete information about our distributors, please visit Contact
Us.
Back
to Top
|
| 8.
How can I get Pippin's catalog? |
You can call or e-mail us directly if you are not placing
an order, or you can enter your request in the "Comments"
box on your order form if you are, and we will be pleased to provide
you with one.
Back to Top
|
| |
| |
| |
| |
